2022-08-01 16:52:16 +00:00
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@extends('layouts.main')
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@section('content')
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<!-- CONTENT HEADER -->
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<section class="content-header">
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<div class="container-fluid">
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<div class="row mb-2">
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<div class="col-sm-6">
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<h1>{{ __('Ticket') }}</h1>
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</div>
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<div class="col-sm-6">
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<ol class="breadcrumb float-sm-right">
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<li class="breadcrumb-item"><a href="{{ route('home') }}">{{ __('Dashboard') }}</a></li>
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<li class="breadcrumb-item"><a class="text-muted"
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href="{{ route('ticket.index') }}">{{ __('Ticket') }}</a>
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</li>
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</ol>
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</div>
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</div>
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</div>
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</section>
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<!-- END CONTENT HEADER -->
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<!-- MAIN CONTENT -->
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<section class="content">
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<div class="container-fluid">
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<div class="row">
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<div class="col-lg-12">
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<div class="card">
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<div class="card-header">
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<div class="d-flex justify-content-between">
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<h5 class="card-title"><i class="fas fa-users mr-2"></i>#{{ $ticket->ticket_id }}</h5>
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</div>
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</div>
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<div class="card-body">
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<div class="ticket-info">
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@if(!empty($server))
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2023-04-25 07:22:30 +00:00
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<p><b>{{__("Server")}}:</b> <a
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href="{{ config('SETTINGS::SYSTEM:PTERODACTYL:URL') }}/server/{{ $server->identifier }}"
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target="__blank">{{ $server->name }} </a></p>
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2022-08-01 16:52:16 +00:00
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@endif
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2023-02-11 23:15:36 +00:00
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<p><b>{{__("Title")}}:</b> {{ $ticket->title }}</p>
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<p><b>{{__("Category")}}:</b> {{ $ticketcategory->name }}</p>
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<p><b>{{__("Status")}}:</b>
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@switch($ticket->status)
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@case("Open")
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<span class="badge badge-success">{{__("Open")}}</span>
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@break
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@case("Reopened")
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<span class="badge badge-success">{{__("Reopened")}}</span>
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@break
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@case("Closed")
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<span class="badge badge-danger">{{__("Closed")}}</span>
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@break
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@case("Answered")
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<span class="badge badge-info">{{__("Answered")}}</span>
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@break
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@case("Client Reply")
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<span class="badge badge-warning">{{__("Client Reply")}}</span>
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@break
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@endswitch
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</p>
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<p><b>Priority:</b>
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@switch($ticket->priority)
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@case("Low")
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<span class="badge badge-success">{{__("Low")}}</span>
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@break
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@case("Medium")
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<span class="badge badge-warning">{{__("Medium")}}</span>
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@break
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@case("High")
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<span class="badge badge-danger">{{__("High")}}</span>
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@break
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@endswitch
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</p>
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2023-01-31 13:21:36 +00:00
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<p><b>{{__("Created on")}}:</b> {{ $ticket->created_at->diffForHumans() }}</p>
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2023-02-11 23:15:36 +00:00
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@if($ticket->status=='Closed')
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2023-01-05 23:01:23 +00:00
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<form class="d-inline" method="post"
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2023-02-11 23:15:36 +00:00
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action="{{route('ticket.changeStatus', ['ticket_id' => $ticket->ticket_id ])}}">
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{{csrf_field()}}
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{{method_field("POST") }}
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<button data-content="{{__("Reopen")}}" data-toggle="popover"
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data-trigger="hover" data-placement="top"
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class="btn btn-sm text-white btn-success mr-1"><i
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class="fas fa-redo"></i>{{__("Reopen")}}</button>
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</form>
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@else
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<form class="d-inline" method="post"
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action="{{route('ticket.changeStatus', ['ticket_id' => $ticket->ticket_id ])}}">
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2023-01-05 23:01:23 +00:00
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{{csrf_field()}}
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{{method_field("POST") }}
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<button data-content="{{__("Close")}}" data-toggle="popover"
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data-trigger="hover" data-placement="top"
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class="btn btn-sm text-white btn-warning mr-1"><i
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class="fas fa-times"></i>{{__("Close")}}</button>
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</form>
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@endif
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2022-08-01 16:52:16 +00:00
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</div>
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</div>
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</div>
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</div>
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<div class="col-lg-12">
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<div class="card">
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<div class="card-header">
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<div class="d-flex justify-content-between">
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<h5 class="card-title"><i class="fas fa-cloud mr-2"></i>{{__('Comment')}}</h5>
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</div>
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</div>
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<div class="card-body">
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<div class="card">
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<div class="card-header">
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<div class="d-flex justify-content-between">
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<h5 class="card-title"><img
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2023-02-11 23:15:36 +00:00
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src="https://www.gravatar.com/avatar/{{ md5(strtolower($ticket->user->email)) }}?s=25"
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class="user-image" alt="User Image">
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<a href="/admin/users/{{$ticket->user->id}}">{{ $ticket->user->name }} </a>
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@if($ticket->user->role === "member")
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<span class="badge badge-secondary"> Member </span>
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@elseif ($ticket->user->role === "client")
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<span class="badge badge-success"> Client </span>
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@elseif ($ticket->user->role === "moderator")
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<span class="badge badge-info"> Moderator </span>
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@elseif ($ticket->user->role === "admin")
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<span class="badge badge-danger"> Admin </span>
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@endif
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2022-08-01 16:52:16 +00:00
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</h5>
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2023-02-11 23:15:36 +00:00
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<span
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class="badge badge-primary">{{ $ticket->created_at->diffForHumans() }}</span>
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2022-08-01 16:52:16 +00:00
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</div>
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</div>
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2022-08-09 03:18:45 +00:00
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<div class="card-body" style="white-space:pre-wrap">{{ $ticket->message }}</div>
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2022-08-01 16:52:16 +00:00
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</div>
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@foreach ($ticketcomments as $ticketcomment)
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2023-02-11 23:15:36 +00:00
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<div class="card">
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<div class="card-header">
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<div class="d-flex justify-content-between">
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<h5 class="card-title"><img
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src="https://www.gravatar.com/avatar/{{ md5(strtolower($ticketcomment->user->email)) }}?s=25"
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class="user-image" alt="User Image">
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<a href="/admin/users/{{$ticketcomment->user->id}}">{{ $ticketcomment->user->name }}</a>
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@if($ticketcomment->user->role === "member")
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<span class="badge badge-secondary"> Member </span>
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@elseif ($ticketcomment->user->role === "client")
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<span class="badge badge-success"> Client </span>
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@elseif ($ticketcomment->user->role === "moderator")
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<span class="badge badge-info"> Moderator </span>
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@elseif ($ticketcomment->user->role === "admin")
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<span class="badge badge-danger"> Admin </span>
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@endif
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</h5>
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<span
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class="badge badge-primary">{{ $ticketcomment->created_at->diffForHumans() }}</span>
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</div>
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2022-08-01 16:52:16 +00:00
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</div>
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2023-02-11 23:15:36 +00:00
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<div class="card-body"
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style="white-space:pre-wrap">{{ $ticketcomment->ticketcomment }}</div>
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2022-08-01 16:52:16 +00:00
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</div>
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@endforeach
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<div class="comment-form">
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2022-08-10 13:18:51 +00:00
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<form action="{{ route('ticket.reply')}}" method="POST" class="form reply-form">
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2022-08-01 16:52:16 +00:00
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{!! csrf_field() !!}
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<input type="hidden" name="ticket_id" value="{{ $ticket->id }}">
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<div class="form-group{{ $errors->has('ticketcomment') ? ' has-error' : '' }}">
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2023-02-11 23:15:36 +00:00
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<textarea rows="10" id="ticketcomment" class="form-control"
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name="ticketcomment"></textarea>
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@if ($errors->has('ticketcomment'))
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<span class="help-block">
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<strong>{{ $errors->first('ticketcomment') }}</strong>
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</span>
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@endif
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</div>
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<div class="form-group">
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2022-08-10 13:18:51 +00:00
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<button type="submit" class="btn btn-primary reply-once">Submit</button>
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2022-08-01 16:52:16 +00:00
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</div>
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</form>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</section>
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<!-- END CONTENT -->
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2022-08-10 13:18:51 +00:00
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<script type="text/javascript">
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2023-01-31 09:23:18 +00:00
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$(".reply-form").submit(function (e) {
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$(".reply-once").attr("disabled", true);
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2022-08-10 13:18:51 +00:00
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return true;
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})
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2023-01-31 09:23:18 +00:00
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2022-08-10 13:18:51 +00:00
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</script>
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2022-08-01 16:52:16 +00:00
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@endsection
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