EngineGP/system/sections/help/dialog.php

<?php
if (!DEFINED('EGP'))
    exit(header('Refresh: 0; URL=http://' . $_SERVER['HTTP_HOST'] . '/404'));

// Отправка сообщения / Удаление сообщения
if (isset($url['action']) and in_array($url['action'], array('reply', 'remove', 'read', 'write')))
    include(SEC . 'help/action/' . $url['action'] . '.php');

if (!$id)
    sys::back($cfg['http'] . 'help/section/open');

if (in_array($user['group'], array('admin', 'support')))
    $sql->query('SELECT `type`, `service`, `status`, `date`, `close` FROM `help` WHERE `id`="' . $id . '" LIMIT 1');
else
    $sql->query('SELECT `type`, `service`, `status`, `date`, `close` FROM `help` WHERE `id`="' . $id . '" AND `user`="' . $user['id'] . '" LIMIT 1');

if (!$sql->num())
    sys::back($cfg['http'] . 'help/section/open');

$help = $sql->get();

// Смена статуса вопроса на "Прочитан"
if ($user['group'] == 'user' and !$help['status']) {
    $sql->query('UPDATE `help` set `status`="2", `notice`="1" WHERE `id`="' . $id . '" LIMIT 1');
    $help['status'] = 2;
}

$aGroup = array(
    'admin' => 'Администратор',
    'support' => 'Техническая поддержка',
    'user' => 'Клиент'
);

include(LIB . 'help.php');
include(LIB . 'users.php');

$aSender = array();

$dialogs = $sql->query('SELECT `id`, `user`, `text`, `img`, `time` FROM `help_dialogs` WHERE `help`="' . $id . '" ORDER BY `id` DESC LIMIT 50');
while ($dialog = $sql->get($dialogs)) {
    unset($html->arr['attachment']);

    $images = sys::b64djs($dialog['img']);

    if (is_array($images))
        foreach ($images as $img) {
            $html->get('attachment', 'sections/help/dialog');

            $html->set('img', $img);
            $html->set('home', $cfg['http']);

            $html->pack('attachment');
        }

    $html->get('msg', 'sections/help/dialog');

    if ($user['id'] != $dialog['user']) {
        if (!$dialog['user'])
            $html->set('sender', 'Автоматическое сообщение');
        else {
            if (isset($aSender[$dialog['user']]))
                $html->set('sender', $aSender[$dialog['user']]);
            else {
                switch ($iHelp) {
                    case 1:
                        $sql->query('SELECT `name`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
                        $us = $sql->get();

                        if ($us['support_info'] != '')
                            $aSender[$dialog['user']] = $us['name'] . ' (' . $us['support_info'] . ')';
                        else
                            $aSender[$dialog['user']] = $us['name'] . ' (' . $aGroup[$us['group']] . ')';

                        break;
                    case 2:
                        $sql->query('SELECT `login`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
                        $us = $sql->get();

                        if ($us['support_info'] != '')
                            $aSender[$dialog['user']] = $us['login'] . ' (' . $us['support_info'] . ')';
                        else
                            $aSender[$dialog['user']] = $us['login'] . ' (' . $aGroup[$us['group']] . ')';

                        break;
                    case 3:
                        $sql->query('SELECT `mail`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
                        $us = $sql->get();

                        if ($us['support_info'] != '')
                            $aSender[$dialog['user']] = $us['mail'] . ' (' . $us['support_info'] . ')';
                        else
                            $aSender[$dialog['user']] = $us['mail'] . ' (' . $aGroup[$us['group']] . ')';

                        break;
                    default:
                        $sql->query('SELECT `name`, `patronymic`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
                        $us = $sql->get();

                        if ($us['support_info'] != '')
                            $aSender[$dialog['user']] = $us['name'] . ' ' . $us['patronymic'] . ' (' . $us['support_info'] . ')';
                        else
                            $aSender[$dialog['user']] = $us['name'] . ' ' . $us['patronymic'] . ' (' . $aGroup[$us['group']] . ')';
                }

                $html->set('sender', $aSender[$dialog['user']]);
            }
        }
    } else
        $html->set('sender', 'Я');

    $html->set('id', $dialog['id']);
    $html->set('uid', $dialog['user']);
    $html->set('help', $id);
    $html->set('home', $cfg['http']);
    $html->set('ava', users::ava($dialog['user']));
    $html->set('text', $dialog['text']);

    if ($tHelp)
        $html->set('time', $dialog['time'] < ($start_point - 600) ? sys::today($dialog['time']) : help::ago($dialog['time']));
    else
        $html->set('time', sys::today($dialog['time']) . ' ' . help::ago($dialog['time'], true));

    if (isset($html->arr['attachment'])) {
        $html->set('img', $html->arr['attachment']);
        $html->unit('img', 1);
    } else
        $html->unit('img');

    if ($user['group'] == 'admin')
        $html->unit('admin', 1);
    else
        $html->unit('admin');

    $html->pack('dialog');
}

// Массив статусов вопроса
$status = array(
    0 => 'Есть ответ',
    1 => 'Ожидается ответ',
    2 => 'Прочитан'
);

if (isset($url['ajax']))
    sys::outjs(array('dialog' => (isset($html->arr['dialog']) ? $html->arr['dialog'] : ''), 'status' => ($help['close'] ? 'Вопрос решен' : $status[$help['status']])));

// Краткая информация вопроса
switch ($help['type']) {
    case 'server':
        $sql->query('SELECT `address` FROM `servers` WHERE `id`="' . $help['service'] . '" LIMIT 1');
        if (!$sql->num())
            $service = 'Игровой сервер: #' . $help['service'] . ' (не найден)';
        else {
            $ser = $sql->get();
            $service = '<a href="' . $cfg['http'] . 'servers/id/' . $help['service'] . '" target="_blank"><u>Игровой сервер: #' . $help['service'] . ' ' . $ser['address'] . '</u></a>';
        }

        break;

    case 'hosting':
        $service = '<a href="' . $cfg['http'] . 'hosting/id/' . $help['service'] . '" target="_blank"><u>Виртуальных хостинг: #' . $help['service'] . '</u></a>';

        break;

    default:
        $service = 'Вопрос без определенной услуги';
}

$html->get('dialog', 'sections/help');

$html->set('id', $id);
$html->set('date', sys::today($help['date']));
$html->set('status', $help['close'] ? 'Вопрос решен' : $status[$help['status']]);
$html->set('service', $service);
$html->set('dialog', isset($html->arr['dialog']) ? $html->arr['dialog'] : '');

if ($user['group'] == 'user') {
    $html->unit('!user');
    $html->unit('user', 1);
} else {
    $html->unit('!user', 1);
    $html->unit('user');
}

if ($help['close']) {
    $html->unit('open');
    $html->unit('close', 1);
} else {
    $html->unit('open', 1);
    $html->unit('close');
}

$html->pack('main');
?>