2023-03-04 23:45:46 +00:00
|
|
|
<?php
|
2023-11-12 18:12:42 +00:00
|
|
|
if (!DEFINED('EGP'))
|
2023-12-23 01:50:14 +00:00
|
|
|
exit(header('Refresh: 0; URL=http://' . $_SERVER['HTTP_HOST'] . '/404'));
|
2023-11-12 18:12:42 +00:00
|
|
|
|
|
|
|
// Отправка сообщения / Удаление сообщения
|
|
|
|
if (isset($url['action']) and in_array($url['action'], array('reply', 'remove', 'read', 'write')))
|
|
|
|
include(SEC . 'help/action/' . $url['action'] . '.php');
|
|
|
|
|
|
|
|
if (!$id)
|
|
|
|
sys::back($cfg['http'] . 'help/section/open');
|
|
|
|
|
|
|
|
if (in_array($user['group'], array('admin', 'support')))
|
|
|
|
$sql->query('SELECT `type`, `service`, `status`, `date`, `close` FROM `help` WHERE `id`="' . $id . '" LIMIT 1');
|
|
|
|
else
|
|
|
|
$sql->query('SELECT `type`, `service`, `status`, `date`, `close` FROM `help` WHERE `id`="' . $id . '" AND `user`="' . $user['id'] . '" LIMIT 1');
|
|
|
|
|
|
|
|
if (!$sql->num())
|
|
|
|
sys::back($cfg['http'] . 'help/section/open');
|
|
|
|
|
|
|
|
$help = $sql->get();
|
|
|
|
|
|
|
|
// Смена статуса вопроса на "Прочитан"
|
|
|
|
if ($user['group'] == 'user' and !$help['status']) {
|
|
|
|
$sql->query('UPDATE `help` set `status`="2", `notice`="1" WHERE `id`="' . $id . '" LIMIT 1');
|
|
|
|
$help['status'] = 2;
|
|
|
|
}
|
|
|
|
|
|
|
|
$aGroup = array(
|
|
|
|
'admin' => 'Администратор',
|
|
|
|
'support' => 'Техническая поддержка',
|
|
|
|
'user' => 'Клиент'
|
|
|
|
);
|
|
|
|
|
|
|
|
include(LIB . 'help.php');
|
|
|
|
include(LIB . 'users.php');
|
|
|
|
|
|
|
|
$aSender = array();
|
|
|
|
|
|
|
|
$dialogs = $sql->query('SELECT `id`, `user`, `text`, `img`, `time` FROM `help_dialogs` WHERE `help`="' . $id . '" ORDER BY `id` DESC LIMIT 50');
|
|
|
|
while ($dialog = $sql->get($dialogs)) {
|
|
|
|
unset($html->arr['attachment']);
|
|
|
|
|
|
|
|
$images = sys::b64djs($dialog['img']);
|
|
|
|
|
|
|
|
if (is_array($images))
|
|
|
|
foreach ($images as $img) {
|
|
|
|
$html->get('attachment', 'sections/help/dialog');
|
|
|
|
|
|
|
|
$html->set('img', $img);
|
|
|
|
$html->set('home', $cfg['http']);
|
|
|
|
|
|
|
|
$html->pack('attachment');
|
|
|
|
}
|
|
|
|
|
|
|
|
$html->get('msg', 'sections/help/dialog');
|
|
|
|
|
|
|
|
if ($user['id'] != $dialog['user']) {
|
|
|
|
if (!$dialog['user'])
|
|
|
|
$html->set('sender', 'Автоматическое сообщение');
|
|
|
|
else {
|
|
|
|
if (isset($aSender[$dialog['user']]))
|
|
|
|
$html->set('sender', $aSender[$dialog['user']]);
|
|
|
|
else {
|
|
|
|
switch ($iHelp) {
|
|
|
|
case 1:
|
|
|
|
$sql->query('SELECT `name`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
|
|
|
|
$us = $sql->get();
|
|
|
|
|
|
|
|
if ($us['support_info'] != '')
|
|
|
|
$aSender[$dialog['user']] = $us['name'] . ' (' . $us['support_info'] . ')';
|
|
|
|
else
|
|
|
|
$aSender[$dialog['user']] = $us['name'] . ' (' . $aGroup[$us['group']] . ')';
|
|
|
|
|
|
|
|
break;
|
|
|
|
case 2:
|
|
|
|
$sql->query('SELECT `login`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
|
|
|
|
$us = $sql->get();
|
|
|
|
|
|
|
|
if ($us['support_info'] != '')
|
|
|
|
$aSender[$dialog['user']] = $us['login'] . ' (' . $us['support_info'] . ')';
|
|
|
|
else
|
|
|
|
$aSender[$dialog['user']] = $us['login'] . ' (' . $aGroup[$us['group']] . ')';
|
|
|
|
|
|
|
|
break;
|
|
|
|
case 3:
|
|
|
|
$sql->query('SELECT `mail`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
|
|
|
|
$us = $sql->get();
|
|
|
|
|
|
|
|
if ($us['support_info'] != '')
|
|
|
|
$aSender[$dialog['user']] = $us['mail'] . ' (' . $us['support_info'] . ')';
|
|
|
|
else
|
|
|
|
$aSender[$dialog['user']] = $us['mail'] . ' (' . $aGroup[$us['group']] . ')';
|
|
|
|
|
|
|
|
break;
|
|
|
|
default:
|
|
|
|
$sql->query('SELECT `name`, `patronymic`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
|
|
|
|
$us = $sql->get();
|
|
|
|
|
|
|
|
if ($us['support_info'] != '')
|
|
|
|
$aSender[$dialog['user']] = $us['name'] . ' ' . $us['patronymic'] . ' (' . $us['support_info'] . ')';
|
|
|
|
else
|
|
|
|
$aSender[$dialog['user']] = $us['name'] . ' ' . $us['patronymic'] . ' (' . $aGroup[$us['group']] . ')';
|
|
|
|
}
|
|
|
|
|
|
|
|
$html->set('sender', $aSender[$dialog['user']]);
|
|
|
|
}
|
|
|
|
}
|
|
|
|
} else
|
|
|
|
$html->set('sender', 'Я');
|
|
|
|
|
|
|
|
$html->set('id', $dialog['id']);
|
|
|
|
$html->set('uid', $dialog['user']);
|
|
|
|
$html->set('help', $id);
|
|
|
|
$html->set('home', $cfg['http']);
|
|
|
|
$html->set('ava', users::ava($dialog['user']));
|
|
|
|
$html->set('text', $dialog['text']);
|
|
|
|
|
|
|
|
if ($tHelp)
|
|
|
|
$html->set('time', $dialog['time'] < ($start_point - 600) ? sys::today($dialog['time']) : help::ago($dialog['time']));
|
|
|
|
else
|
|
|
|
$html->set('time', sys::today($dialog['time']) . ' ' . help::ago($dialog['time'], true));
|
|
|
|
|
|
|
|
if (isset($html->arr['attachment'])) {
|
|
|
|
$html->set('img', $html->arr['attachment']);
|
|
|
|
$html->unit('img', 1);
|
|
|
|
} else
|
|
|
|
$html->unit('img');
|
|
|
|
|
|
|
|
if ($user['group'] == 'admin')
|
|
|
|
$html->unit('admin', 1);
|
|
|
|
else
|
|
|
|
$html->unit('admin');
|
|
|
|
|
|
|
|
$html->pack('dialog');
|
|
|
|
}
|
|
|
|
|
|
|
|
// Массив статусов вопроса
|
|
|
|
$status = array(
|
|
|
|
0 => 'Есть ответ',
|
|
|
|
1 => 'Ожидается ответ',
|
|
|
|
2 => 'Прочитан'
|
|
|
|
);
|
|
|
|
|
|
|
|
if (isset($url['ajax']))
|
|
|
|
sys::outjs(array('dialog' => (isset($html->arr['dialog']) ? $html->arr['dialog'] : ''), 'status' => ($help['close'] ? 'Вопрос решен' : $status[$help['status']])));
|
|
|
|
|
|
|
|
// Краткая информация вопроса
|
|
|
|
switch ($help['type']) {
|
|
|
|
case 'server':
|
|
|
|
$sql->query('SELECT `address` FROM `servers` WHERE `id`="' . $help['service'] . '" LIMIT 1');
|
|
|
|
if (!$sql->num())
|
|
|
|
$service = 'Игровой сервер: #' . $help['service'] . ' (не найден)';
|
|
|
|
else {
|
|
|
|
$ser = $sql->get();
|
|
|
|
$service = '<a href="' . $cfg['http'] . 'servers/id/' . $help['service'] . '" target="_blank"><u>Игровой сервер: #' . $help['service'] . ' ' . $ser['address'] . '</u></a>';
|
|
|
|
}
|
|
|
|
|
|
|
|
break;
|
|
|
|
|
|
|
|
case 'hosting':
|
|
|
|
$service = '<a href="' . $cfg['http'] . 'hosting/id/' . $help['service'] . '" target="_blank"><u>Виртуальных хостинг: #' . $help['service'] . '</u></a>';
|
|
|
|
|
|
|
|
break;
|
|
|
|
|
|
|
|
default:
|
|
|
|
$service = 'Вопрос без определенной услуги';
|
|
|
|
}
|
|
|
|
|
|
|
|
$html->get('dialog', 'sections/help');
|
|
|
|
|
|
|
|
$html->set('id', $id);
|
|
|
|
$html->set('date', sys::today($help['date']));
|
|
|
|
$html->set('status', $help['close'] ? 'Вопрос решен' : $status[$help['status']]);
|
|
|
|
$html->set('service', $service);
|
|
|
|
$html->set('dialog', isset($html->arr['dialog']) ? $html->arr['dialog'] : '');
|
|
|
|
|
|
|
|
if ($user['group'] == 'user') {
|
|
|
|
$html->unit('!user');
|
|
|
|
$html->unit('user', 1);
|
|
|
|
} else {
|
|
|
|
$html->unit('!user', 1);
|
|
|
|
$html->unit('user');
|
|
|
|
}
|
|
|
|
|
|
|
|
if ($help['close']) {
|
|
|
|
$html->unit('open');
|
|
|
|
$html->unit('close', 1);
|
|
|
|
} else {
|
|
|
|
$html->unit('open', 1);
|
|
|
|
$html->unit('close');
|
|
|
|
}
|
|
|
|
|
|
|
|
$html->pack('main');
|
2023-03-04 23:45:46 +00:00
|
|
|
?>
|