diff --git a/app/config.py b/app/config.py
index 9fcbdb70..fa041a1d 100644
--- a/app/config.py
+++ b/app/config.py
@@ -338,7 +338,7 @@ ALERT_DIRECTORY_DISABLED_ALIAS_CREATION = "alert_directory_disabled_alias_creati
 
 ALERT_COMPLAINT_REPLY_PHASE = "alert_complaint_reply_phase"
 ALERT_COMPLAINT_FORWARD_PHASE = "alert_complaint_forward_phase"
-ALERT_COMPLAINT_TO_USER = "alert_complaint_to_user"
+ALERT_COMPLAINT_TRANSACTIONAL_PHASE = "alert_complaint_transactional_phase"
 
 ALERT_QUARANTINE_DMARC = "alert_quarantine_dmarc"
 
diff --git a/app/handler/provider_complaint.py b/app/handler/provider_complaint.py
index 0eeb181d..ce2befec 100644
--- a/app/handler/provider_complaint.py
+++ b/app/handler/provider_complaint.py
@@ -7,7 +7,7 @@ from typing import Optional
 from app import s3
 from app.config import (
     ALERT_COMPLAINT_REPLY_PHASE,
-    ALERT_COMPLAINT_TO_USER,
+    ALERT_COMPLAINT_TRANSACTIONAL_PHASE,
     ALERT_COMPLAINT_FORWARD_PHASE,
 )
 from app.email import headers
@@ -171,7 +171,7 @@ def report_complaint_to_user_in_transactional_phase(
     capitalized_name = origin.name().capitalize()
     send_email_with_rate_control(
         user,
-        f"{ALERT_COMPLAINT_TO_USER}_{origin.name()}",
+        f"{ALERT_COMPLAINT_TRANSACTIONAL_PHASE}_{origin.name()}",
         user.email,
         f"Abuse report from {capitalized_name}",
         render(
diff --git a/tests/handler/test_provider_complaints.py b/tests/handler/test_provider_complaints.py
index b6994e3d..00b9a6a5 100644
--- a/tests/handler/test_provider_complaints.py
+++ b/tests/handler/test_provider_complaints.py
@@ -8,7 +8,7 @@ import pytest
 from app.config import (
     ALERT_COMPLAINT_FORWARD_PHASE,
     ALERT_COMPLAINT_REPLY_PHASE,
-    ALERT_COMPLAINT_TO_USER,
+    ALERT_COMPLAINT_TRANSACTIONAL_PHASE,
 )
 from app.db import Session
 from app.email import headers
@@ -51,7 +51,7 @@ def test_provider_to_user(flask_client, handle_ftor, provider, part_num):
     assert len(found) == 0
     alerts = SentAlert.filter_by(user_id=user.id).all()
     assert len(alerts) == 1
-    assert alerts[0].alert_type == f"{ALERT_COMPLAINT_TO_USER}_{provider}"
+    assert alerts[0].alert_type == f"{ALERT_COMPLAINT_TRANSACTIONAL_PHASE}_{provider}"
 
 
 @pytest.mark.parametrize("handle_ftor,provider,part_num", origins)