diff --git a/frontend/src/pages/about/feedback.vue b/frontend/src/pages/about/feedback.vue
index 3e6069260..fdfae880e 100644
--- a/frontend/src/pages/about/feedback.vue
+++ b/frontend/src/pages/about/feedback.vue
@@ -5,7 +5,7 @@
         <translate>Your message has been sent</translate>
       </v-toolbar-title>
       <v-toolbar-title v-else>
-        <translate>Whatever it is, we'd love to hear from you!</translate>
+        <translate>How can we help?</translate>
       </v-toolbar-title>
 
       <!-- v-spacer></v-spacer>
@@ -44,15 +44,7 @@
         <v-flex xs12 class="pa-2">
           <v-textarea required auto-grow flat solo hide-details browser-autocomplete="off"
                       v-model="form.Message" rows="10" :rules="[v => !!v || $gettext('Required')]"
-                      :label="$gettext('Your Message')"></v-textarea>
-        </v-flex>
-
-        <v-flex xs12 sm6 class="pa-2">
-          <v-text-field flat solo hide-details required browser-autocomplete="off"
-                        color="secondary-dark" :rules="[v => !!v || $gettext('Required')]"
-                        background-color="secondary-light"
-                        :label="$gettext('E-Mail')" type="email" v-model="form.UserEmail">
-          </v-text-field>
+                      :label="$gettext('Message')"></v-textarea>
         </v-flex>
 
         <v-flex xs12 sm6 class="pa-2">
@@ -63,6 +55,14 @@
           </v-text-field>
         </v-flex>
 
+        <v-flex xs12 sm6 class="pa-2">
+          <v-text-field flat solo hide-details required browser-autocomplete="off"
+                        color="secondary-dark" :rules="[v => !!v || $gettext('Required')]"
+                        background-color="secondary-light"
+                        :label="$gettext('E-Mail')" type="email" v-model="form.UserEmail">
+          </v-text-field>
+        </v-flex>
+
         <v-flex xs12 grow class="px-2 py-1">
           <v-btn color="secondary-dark"
                  class="white--text ml-0"
diff --git a/frontend/src/routes.js b/frontend/src/routes.js
index f24207fbb..d4b678e68 100644
--- a/frontend/src/routes.js
+++ b/frontend/src/routes.js
@@ -64,7 +64,7 @@ export default [
         name: "feedback",
         path: "/feedback",
         component: Feedback,
-        meta: {title: c.name, auth: false},
+        meta: {title: c.name, auth: true},
     },
     {
         name: "license",
diff --git a/internal/api/feedback.go b/internal/api/feedback.go
index 13459fb63..cd2099872 100644
--- a/internal/api/feedback.go
+++ b/internal/api/feedback.go
@@ -14,6 +14,13 @@ import (
 // POST /api/v1/feedback
 func SendFeedback(router *gin.RouterGroup) {
 	router.POST("/feedback", func(c *gin.Context) {
+		conf := service.Config()
+
+		if conf.Public() {
+			Abort(c, http.StatusForbidden, i18n.ErrPublic)
+			return
+		}
+
 		s := Auth(SessionID(c), acl.ResourceFeedback, acl.ActionCreate)
 
 		if s.Invalid() {
@@ -21,7 +28,6 @@ func SendFeedback(router *gin.RouterGroup) {
 			return
 		}
 
-		conf := service.Config()
 		conf.UpdatePro()
 
 		var f form.Feedback
diff --git a/internal/pro/feedback.go b/internal/pro/feedback.go
index 629b329e1..abdc3ca1f 100644
--- a/internal/pro/feedback.go
+++ b/internal/pro/feedback.go
@@ -5,6 +5,7 @@ import (
 	"encoding/json"
 	"fmt"
 	"github.com/photoprism/photoprism/internal/form"
+	"github.com/photoprism/photoprism/pkg/txt"
 	"net/http"
 	"runtime"
 	"time"
@@ -13,16 +14,17 @@ import (
 var FeedbackURL = ApiURL + "/%s/feedback"
 
 type Feedback struct {
-	Key           string `json:"ApiKey"`
-	ClientVersion string `json:"ClientVersion"`
-	ClientOS      string `json:"ClientOS"`
-	ClientArch    string `json:"ClientArch"`
-	ClientCPU     int    `json:"ClientCPU"`
 	Category      string `json:"Category"`
+	Subject       string `json:"Subject"`
 	Message       string `json:"Message"`
 	UserName      string `json:"UserName"`
 	UserEmail     string `json:"UserEmail"`
 	UserAgent     string `json:"UserAgent"`
+	ApiKey        string `json:"ApiKey"`
+	ClientVersion string `json:"ClientVersion"`
+	ClientOS      string `json:"ClientOS"`
+	ClientArch    string `json:"ClientArch"`
+	ClientCPU     int    `json:"ClientCPU"`
 }
 
 // NewFeedback creates a new photoprism.pro key request instance.
@@ -38,11 +40,12 @@ func NewFeedback(version string) *Feedback {
 func (c *Config) SendFeedback(f form.Feedback) (err error) {
 	feedback := NewFeedback(c.Version)
 	feedback.Category = f.Category
+	feedback.Subject = txt.TrimLen(f.Message, 50)
 	feedback.Message = f.Message
 	feedback.UserName = f.UserName
 	feedback.UserEmail = f.UserEmail
 	feedback.UserAgent = f.UserAgent
-	feedback.Key = c.Key
+	feedback.ApiKey = c.Key
 
 	client := &http.Client{Timeout: 60 * time.Second}
 	url := fmt.Sprintf(FeedbackURL, c.Key)
diff --git a/pkg/txt/clip.go b/pkg/txt/clip.go
index 801e2bf73..362c8fc0b 100644
--- a/pkg/txt/clip.go
+++ b/pkg/txt/clip.go
@@ -24,3 +24,11 @@ func Clip(s string, size int) string {
 
 	return s
 }
+
+func TrimLen(s string, size int) string {
+	if len(s) < size || size < 4 {
+		return s
+	}
+
+	return Clip(s, size-3) + "..."
+}