Docs: Update README.md, CONTRIBUTING.md, and bug issue template
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@ -54,8 +54,9 @@ Your app version / build number can be found in *Settings* when you scroll to th
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- PhotoPrism Architecture & Build Number
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- PhotoPrism Architecture & Build Number
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- Database Type & Version (MySQL or SQLite)
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- Database Type & Version (MySQL or SQLite)
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- Browser Types & Versions (Firefox, Chrome, Safari on iPhone,...)
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- Operating System Types & Versions (Linux, Windows, Android,...)
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- Operating System Types & Versions (Linux, Windows, Android,...)
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- Browser Types & Versions (Firefox, Chrome, Safari on iPhone,...)
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- Browser Plugins (if any)
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**What device is the backend running on?**
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**What device is the backend running on?**
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@ -66,6 +67,6 @@ This is especially important if you are reporting a performance, timing, or inde
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- Storage Type (HDD, SSD, RAID, USB, Network Storage,...)
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- Storage Type (HDD, SSD, RAID, USB, Network Storage,...)
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- anything else that might be helpful
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- anything else that might be helpful
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**Do you use a proxy, load balancer, firewall, or CDN?**
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**Do you use a proxy, load balancer, firewall, VPN, or CDN?**
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If yes, please specify type and version. You can skip this if you are reporting a completely unrelated issue.
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If yes, please specify type and version. You can skip this if you are reporting a completely unrelated issue.
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@ -16,13 +16,17 @@ Our [Code of Conduct](CODE_OF_CONDUCT.md) explains the "dos and don’ts."
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## Reporting Bugs ##
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## Reporting Bugs ##
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Before reporting a bug, try to [determine the cause of your problem](https://docs.photoprism.app/getting-started/troubleshooting/).
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Before reporting a bug, please use our [Troubleshooting Checklists](https://docs.photoprism.app/getting-started/troubleshooting/)
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to determine the cause of your problem. If you are unsure, need technical support, or have other questions:
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If you ARE UNSURE, need TECHNICAL SUPPORT, or have a GENERAL QUESTION:
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- you are welcome to ask in our [Community Chat](https://gitter.im/browseyourlife/community)
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PLEASE USE [GITHUB DISCUSSIONS](https://github.com/photoprism/photoprism/discussions) 🗯
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- and post your question in [GitHub Discussions](https://github.com/photoprism/photoprism/discussions)
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When [reporting a problem](https://github.com/photoprism/photoprism/issues), always include the version you are using
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In addition, [sponsors](https://docs.photoprism.app/funding/) receive direct [technical support](https://photoprism.app/contact) via email.
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and information about your environment such as browser, operating system, installed memory, and processor type.
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When reporting a [clearly identified bug](https://github.com/photoprism/photoprism/issues), always include the
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version you are using and information about your environment such as browser, operating system, installed memory,
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and processor type (see [template](https://github.com/photoprism/photoprism/blob/develop/.github/ISSUE_TEMPLATE/bug_report.md)).
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## Pull Requests ##
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## Pull Requests ##
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@ -87,7 +87,7 @@ Think of "free software" as in "free speech," not as in "free beer". Thank you!
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*When reporting a problem, always include the version you are using and information
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*When reporting a problem, always include the version you are using and information
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about your environment such as browser, operating system, installed memory, and
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about your environment such as browser, operating system, installed memory, and
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processor type.*
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processor type (see [template](https://github.com/photoprism/photoprism/blob/develop/.github/ISSUE_TEMPLATE/bug_report.md)).*
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## Roadmap ##
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## Roadmap ##
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