diff --git a/docs/docs/photos/faq/export.md b/docs/docs/photos/faq/export.md index f0a4c71f1..58abf26f8 100644 --- a/docs/docs/photos/faq/export.md +++ b/docs/docs/photos/faq/export.md @@ -21,3 +21,7 @@ photos and videos are always available in normal directories and files. "continuous" exports, where it will automatically export new items in the background without you needing to run any other cron jobs. See [migration/export](/photos/migration/export/) for more details. + +## Does the exported data from Ente photos preserve the same folder and album structure as in the app? + +When you export your data for local backup, it will maintain the exact structure how you have set up within Ente. The exported data will reflect the same photos and album structure intac \ No newline at end of file diff --git a/docs/docs/photos/faq/general.md b/docs/docs/photos/faq/general.md index 65d548a2d..c49b29979 100644 --- a/docs/docs/photos/faq/general.md +++ b/docs/docs/photos/faq/general.md @@ -74,3 +74,29 @@ If you would like to fund the development of this project, please consider ## How do I pronounce ente? It's like cafe 😊. kaf-_ay_. en-_tay_. + +## Does Ente apply compression to uploaded photos? + +Ente does not apply compression to uploaded photos. The file size of your photos in Ente will be similar to the original file sizes you have. + +## Can I add photos from a shared album to albums that I created in Ente? + +Currently, Ente does not support adding photos from a shared album to your personal albums. If you want to include photos from a shared album in your own albums, you will need to ask the owner of the photos to add them to your album. + +## How do I ensure that the Ente desktop app stays up to date on my system? + +Ente desktop includes an auto-update feature, ensuring that whenever updates are deployed, the app will automatically download and install them. You don't need to manually update the software. + +## Can I sync a folder containing multiple subfolders, each representing an album? + +Yes, when you drag and drop the folder onto the desktop app, the app will detect the multiple folders and prompt you to choose whether you want to create a single album or separate albums for each folder. + +## What is the difference between **Magic** and **Content** search results on the desktop? + +**Magic** is where you can search for long queries. Like, "baby in red dress", or "dog playing at the beach". + +**Content** is where you can search for single-words. Like, "car" or "pizza". + +## How do I identify which files experienced upload issues within the desktop app? + +Check the sections within the upload progress bar for "Failed Uploads," "Ignored Uploads," and "Unsuccessful Uploads." \ No newline at end of file diff --git a/docs/docs/photos/faq/subscription.md b/docs/docs/photos/faq/subscription.md index 58eb1857a..ed4852151 100644 --- a/docs/docs/photos/faq/subscription.md +++ b/docs/docs/photos/faq/subscription.md @@ -156,3 +156,7 @@ Sorry, since we're building a business that does not involve monetization of user data, we have to charge to remain sustainable. We do offer a generous free trial for you to experience the product. + +## Will I need to pay for Ente Auth after my Ente Photos free plan expires? + +No, you will not need to pay for Ente Auth after your Ente Photos free plan expires. Ente Auth is completely free to use, and the expiration of your Ente Photos free plan will not impact your ability to access or use Ente Auth.