224 lines
9.7 KiB
PHP
224 lines
9.7 KiB
PHP
<?php
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namespace App\Http\Controllers\Moderation;
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use App\Http\Controllers\Controller;
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use App\Models\Server;
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use App\Models\Ticket;
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use App\Models\TicketBlacklist;
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use App\Models\TicketCategory;
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use App\Models\TicketComment;
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use App\Models\User;
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use App\Notifications\Ticket\User\ReplyNotification;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\Auth;
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class TicketsController extends Controller
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{
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public function index()
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{
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$tickets = Ticket::orderBy('id', 'desc')->paginate(10);
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$ticketcategories = TicketCategory::all();
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return view('moderator.ticket.index', compact('tickets', 'ticketcategories'));
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}
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public function show($ticket_id)
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{
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$ticket = Ticket::where('ticket_id', $ticket_id)->firstOrFail();
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$ticketcomments = $ticket->ticketcomments;
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$ticketcategory = $ticket->ticketcategory;
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$server = Server::where('id', $ticket->server)->first();
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return view('moderator.ticket.show', compact('ticket', 'ticketcategory', 'ticketcomments', 'server'));
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}
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public function close($ticket_id)
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{
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$ticket = Ticket::where('ticket_id', $ticket_id)->firstOrFail();
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$ticket->status = 'Closed';
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$ticket->save();
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$ticketOwner = $ticket->user;
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return redirect()->back()->with('success', __('A ticket has been closed, ID: #').$ticket->ticket_id);
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}
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public function delete($ticket_id)
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{
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$ticket = Ticket::where('ticket_id', $ticket_id)->firstOrFail();
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TicketComment::where('ticket_id', $ticket->id)->delete();
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$ticket->delete();
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return redirect()->back()->with('success', __('A ticket has been deleted, ID: #').$ticket_id);
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}
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public function reply(Request $request)
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{
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$this->validate($request, ['ticketcomment' => 'required']);
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$ticket = Ticket::where('id', $request->input('ticket_id'))->firstOrFail();
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$ticket->status = 'Answered';
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$ticket->update();
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TicketComment::create([
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'ticket_id' => $request->input('ticket_id'),
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'user_id' => Auth::user()->id,
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'ticketcomment' => $request->input('ticketcomment'),
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]);
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$user = User::where('id', $ticket->user_id)->firstOrFail();
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$newmessage = $request->input('ticketcomment');
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$user->notify(new ReplyNotification($ticket, $user, $newmessage));
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return redirect()->back()->with('success', __('Your comment has been submitted'));
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}
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public function dataTable()
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{
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$query = Ticket::query();
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return datatables($query)
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->addColumn('category', function (Ticket $tickets) {
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return $tickets->ticketcategory->name;
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})
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->editColumn('title', function (Ticket $tickets) {
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return '<a class="text-info" href="'.route('moderator.ticket.show', ['ticket_id' => $tickets->ticket_id]).'">'.'#'.$tickets->ticket_id.' - '.htmlspecialchars($tickets->title).'</a>';
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})
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->editColumn('user_id', function (Ticket $tickets) {
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return '<a href="'.route('admin.users.show', $tickets->user->id).'">'.$tickets->user->name.'</a>';
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})
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->addColumn('actions', function (Ticket $tickets) {
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return '
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<a data-content="'.__('View').'" data-toggle="popover" data-trigger="hover" data-placement="top" href="'.route('moderator.ticket.show', ['ticket_id' => $tickets->ticket_id]).'" class="btn btn-sm text-white btn-info mr-1"><i class="fas fa-eye"></i></a>
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<form class="d-inline" method="post" action="'.route('moderator.ticket.close', ['ticket_id' => $tickets->ticket_id]).'">
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'.csrf_field().'
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'.method_field('POST').'
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<button data-content="'.__('Close').'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-warning mr-1"><i class="fas fa-times"></i></button>
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</form>
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<form class="d-inline" method="post" action="'.route('moderator.ticket.delete', ['ticket_id' => $tickets->ticket_id]).'">
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'.csrf_field().'
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'.method_field('POST').'
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<button data-content="'.__('Delete').'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-danger mr-1"><i class="fas fa-trash"></i></button>
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</form>
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';
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})
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->editColumn('status', function (Ticket $tickets) {
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switch ($tickets->status) {
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case 'Open':
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$badgeColor = 'badge-success';
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break;
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case 'Closed':
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$badgeColor = 'badge-danger';
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break;
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case 'Answered':
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$badgeColor = 'badge-info';
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break;
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default:
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$badgeColor = 'badge-warning';
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break;
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}
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return '<span class="badge '.$badgeColor.'">'.$tickets->status.'</span>';
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})
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->editColumn('priority', function (Ticket $tickets) {
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return __($tickets->priority);
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})
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->editColumn('updated_at', function (Ticket $tickets) {
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return ['display' => $tickets->updated_at ? $tickets->updated_at->diffForHumans() : '',
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'raw' => $tickets->updated_at ? strtotime($tickets->updated_at) : ''];
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})
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->rawColumns(['category', 'title', 'user_id', 'status', 'priority', 'updated_at', 'actions'])
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->make(true);
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}
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public function blacklist()
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{
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return view('moderator.ticket.blacklist');
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}
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public function blacklistAdd(Request $request)
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{
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$user = User::where('id', $request->user_id)->first();
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$check = TicketBlacklist::where('user_id', $user->id)->first();
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if ($check) {
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$check->reason = $request->reason;
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$check->status = 'True';
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$check->save();
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return redirect()->back()->with('info', __('Target User already in blacklist. Reason updated'));
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}
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TicketBlacklist::create([
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'user_id' => $user->id,
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'status' => 'True',
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'reason' => $request->reason,
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]);
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return redirect()->back()->with('success', __('Successfully add User to blacklist, User name: '.$user->name));
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}
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public function blacklistDelete($id)
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{
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$blacklist = TicketBlacklist::where('id', $id)->first();
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$blacklist->delete();
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return redirect()->back()->with('success', __('Successfully remove User from blacklist, User name: '.$blacklist->user->name));
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}
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public function blacklistChange($id)
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{
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$blacklist = TicketBlacklist::where('id', $id)->first();
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if ($blacklist->status == 'True') {
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$blacklist->status = 'False';
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} else {
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$blacklist->status = 'True';
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}
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$blacklist->update();
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return redirect()->back()->with('success', __('Successfully change status blacklist from, User name: '.$blacklist->user->name));
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}
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public function dataTableBlacklist()
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{
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$query = TicketBlacklist::with(['user']);
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$query->select('ticket_blacklists.*');
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return datatables($query)
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->editColumn('user', function (TicketBlacklist $blacklist) {
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return '<a href="'.route('admin.users.show', $blacklist->user->id).'">'.$blacklist->user->name.'</a>';
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})
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->editColumn('status', function (TicketBlacklist $blacklist) {
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switch ($blacklist->status) {
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case 'True':
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$text = 'Blocked';
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$badgeColor = 'badge-danger';
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break;
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default:
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$text = 'Unblocked';
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$badgeColor = 'badge-success';
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break;
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}
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return '<span class="badge '.$badgeColor.'">'.$text.'</span>';
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})
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->editColumn('reason', function (TicketBlacklist $blacklist) {
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return $blacklist->reason;
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})
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->addColumn('actions', function (TicketBlacklist $blacklist) {
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return '
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<form class="d-inline" method="post" action="'.route('moderator.ticket.blacklist.change', ['id' => $blacklist->id]).'">
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'.csrf_field().'
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'.method_field('POST').'
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<button data-content="'.__('Change Status').'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-warning mr-1"><i class="fas fa-sync-alt"></i></button>
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</form>
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<form class="d-inline" method="post" action="'.route('moderator.ticket.blacklist.delete', ['id' => $blacklist->id]).'">
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'.csrf_field().'
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'.method_field('POST').'
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<button data-content="'.__('Delete').'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-danger mr-1"><i class="fas fa-trash"></i></button>
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</form>
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';
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})
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->editColumn('created_at', function (TicketBlacklist $blacklist) {
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return $blacklist->created_at ? $blacklist->created_at->diffForHumans() : '';
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})
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->rawColumns(['user', 'status', 'reason', 'created_at', 'actions'])
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->make(true);
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}
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}
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