203 lines
9.5 KiB
PHP
203 lines
9.5 KiB
PHP
<?php
|
|
|
|
namespace App\Http\Controllers\Moderation;
|
|
|
|
use App\Models\User;
|
|
use App\Models\Ticket;
|
|
use App\Models\Server;
|
|
use App\Models\TicketCategory;
|
|
use App\Models\TicketComment;
|
|
use App\Models\TicketBlacklist;
|
|
|
|
use App\Http\Controllers\Controller;
|
|
use Illuminate\Support\Facades\Cache;
|
|
use Illuminate\Http\Request;
|
|
use Illuminate\Support\Facades\Auth;
|
|
use App\Notifications\Ticket\User\ReplyNotification;
|
|
|
|
class TicketsController extends Controller
|
|
{
|
|
public function index() {
|
|
$tickets = Ticket::orderBy('id','desc')->paginate(10);
|
|
$ticketcategories = TicketCategory::all();
|
|
return view("moderator.ticket.index", compact("tickets", "ticketcategories"));
|
|
}
|
|
public function show($ticket_id) {
|
|
$ticket = Ticket::where("ticket_id", $ticket_id)->firstOrFail();
|
|
$ticketcomments = $ticket->ticketcomments;
|
|
$ticketcategory = $ticket->ticketcategory;
|
|
$server = Server::where('id', $ticket->server)->first();
|
|
return view("moderator.ticket.show", compact("ticket", "ticketcategory", "ticketcomments", "server"));
|
|
}
|
|
|
|
public function close($ticket_id) {
|
|
$ticket = Ticket::where("ticket_id", $ticket_id)->firstOrFail();
|
|
$ticket->status = "Closed";
|
|
$ticket->save();
|
|
$ticketOwner = $ticket->user;
|
|
return redirect()->back()->with('success', __('A ticket has been closed, ID: #') . $ticket->ticket_id);
|
|
}
|
|
|
|
public function delete($ticket_id){
|
|
$ticket = Ticket::where("ticket_id", $ticket_id)->firstOrFail();
|
|
TicketComment::where("ticket_id", $ticket->id)->delete();
|
|
$ticket->delete();
|
|
return redirect()->back()->with('success', __('A ticket has been deleted, ID: #') . $ticket_id);
|
|
|
|
}
|
|
|
|
public function reply(Request $request) {
|
|
$this->validate($request, array("ticketcomment" => "required"));
|
|
$ticket = Ticket::where('id', $request->input("ticket_id"))->firstOrFail();
|
|
$ticket->status = "Answered";
|
|
$ticket->update();
|
|
TicketComment::create(array(
|
|
"ticket_id" => $request->input("ticket_id"),
|
|
"user_id" => Auth::user()->id,
|
|
"ticketcomment" => $request->input("ticketcomment"),
|
|
));
|
|
$user = User::where('id', $ticket->user_id)->firstOrFail();
|
|
$newmessage = $request->input("ticketcomment");
|
|
$user->notify(new ReplyNotification($ticket, $user, $newmessage));
|
|
return redirect()->back()->with('success', __('Your comment has been submitted'));
|
|
}
|
|
|
|
public function dataTable()
|
|
{
|
|
$query = Ticket::query();
|
|
|
|
return datatables($query)
|
|
->addColumn('category', function (Ticket $tickets) {
|
|
return $tickets->ticketcategory->name;
|
|
})
|
|
->editColumn('title', function (Ticket $tickets) {
|
|
return '<a class="text-info" href="' . route('moderator.ticket.show', ['ticket_id' => $tickets->ticket_id]) . '">' . "#" . $tickets->ticket_id . " - " . $tickets->title . '</a>';
|
|
})
|
|
->editColumn('user_id', function (Ticket $tickets) {
|
|
return '<a href="' . route('admin.users.show', $tickets->user->id) . '">' . $tickets->user->name . '</a>';
|
|
})
|
|
->addColumn('actions', function (Ticket $tickets) {
|
|
return '
|
|
<a data-content="'.__("View").'" data-toggle="popover" data-trigger="hover" data-placement="top" href="' . route('moderator.ticket.show', ['ticket_id' => $tickets->ticket_id]) . '" class="btn btn-sm text-white btn-info mr-1"><i class="fas fa-eye"></i></a>
|
|
<form class="d-inline" method="post" action="' . route('moderator.ticket.close', ['ticket_id' => $tickets->ticket_id ]) . '">
|
|
' . csrf_field() . '
|
|
' . method_field("POST") . '
|
|
<button data-content="'.__("Close").'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-warning mr-1"><i class="fas fa-times"></i></button>
|
|
</form>
|
|
<form class="d-inline" method="post" action="' . route('moderator.ticket.delete', ['ticket_id' => $tickets->ticket_id ]) . '">
|
|
' . csrf_field() . '
|
|
' . method_field("POST") . '
|
|
<button data-content="'.__("Delete").'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-danger mr-1"><i class="fas fa-trash"></i></button>
|
|
</form>
|
|
';
|
|
})
|
|
->editColumn('status', function (Ticket $tickets) {
|
|
switch ($tickets->status) {
|
|
case 'Open':
|
|
$badgeColor = 'badge-success';
|
|
break;
|
|
case 'Closed':
|
|
$badgeColor = 'badge-danger';
|
|
break;
|
|
case 'Answered':
|
|
$badgeColor = 'badge-info';
|
|
break;
|
|
default:
|
|
$badgeColor = 'badge-warning';
|
|
break;
|
|
}
|
|
|
|
return '<span class="badge ' . $badgeColor . '">' . $tickets->status . '</span>';
|
|
})
|
|
->editColumn('updated_at', function (Ticket $tickets) {
|
|
return $tickets->updated_at ? $tickets->updated_at->diffForHumans() : '';
|
|
})
|
|
->rawColumns(['category', 'title', 'user_id', 'status', 'updated_at', 'actions'])
|
|
->make(true);
|
|
}
|
|
|
|
public function blacklist() {
|
|
$users = User::get();
|
|
$ticketcategories = TicketCategory::all();
|
|
return view("moderator.ticket.blacklist", compact("users", "ticketcategories"));
|
|
}
|
|
|
|
public function blacklistAdd(Request $request) {
|
|
$user = User::where('id', $request->user_id)->first();
|
|
$check = TicketBlacklist::where('user_id', $user->id)->first();
|
|
if($check){
|
|
return redirect()->back()->with('error', __('Target User already in blacklist'));
|
|
}
|
|
TicketBlacklist::create(array(
|
|
"user_id" => $user->id,
|
|
"status" => "True",
|
|
"reason" => $request->reason,
|
|
));
|
|
return redirect()->back()->with('success', __('Successfully add User to blacklist, User name: ' . $user->name));
|
|
}
|
|
|
|
public function blacklistDelete($id) {
|
|
$blacklist = TicketBlacklist::where('id', $id)->first();
|
|
$blacklist->delete();
|
|
return redirect()->back()->with('success', __('Successfully remove User from blacklist, User name: ' . $blacklist->user->name));
|
|
}
|
|
|
|
public function blacklistChange($id) {
|
|
$blacklist = TicketBlacklist::where('id', $id)->first();
|
|
if($blacklist->status == "True")
|
|
{
|
|
$blacklist->status = "False";
|
|
|
|
} else {
|
|
$blacklist->status = "True";
|
|
}
|
|
$blacklist->update();
|
|
return redirect()->back()->with('success', __('Successfully change status blacklist from, User name: ' . $blacklist->user->name));
|
|
|
|
}
|
|
public function dataTableBlacklist()
|
|
{
|
|
$query = TicketBlacklist::with(['user']);
|
|
|
|
return datatables($query)
|
|
->editColumn('user', function (TicketBlacklist $blacklist) {
|
|
return '<a href="' . route('admin.users.show', $blacklist->user->id) . '">' . $blacklist->user->name . '</a>';
|
|
})
|
|
->editColumn('status', function (TicketBlacklist $blacklist) {
|
|
switch ($blacklist->status) {
|
|
case 'True':
|
|
$badgeColor = 'badge-success';
|
|
break;
|
|
default:
|
|
$badgeColor = 'badge-danger';
|
|
break;
|
|
}
|
|
|
|
return '<span class="badge ' . $badgeColor . '">' . $blacklist->status . '</span>';
|
|
})
|
|
->editColumn('reason', function (TicketBlacklist $blacklist) {
|
|
return $blacklist->reason;
|
|
})
|
|
->addColumn('actions', function (TicketBlacklist $blacklist) {
|
|
return '
|
|
<form class="d-inline" method="post" action="' . route('moderator.ticket.blacklist.change', ['id' => $blacklist->id ]) . '">
|
|
' . csrf_field() . '
|
|
' . method_field("POST") . '
|
|
<button data-content="'.__("Change Status").'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-warning mr-1"><i class="fas fa-sync-alt"></i></button>
|
|
</form>
|
|
<form class="d-inline" method="post" action="' . route('moderator.ticket.blacklist.delete', ['id' => $blacklist->id ]) . '">
|
|
' . csrf_field() . '
|
|
' . method_field("POST") . '
|
|
<button data-content="'.__("Delete").'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-danger mr-1"><i class="fas fa-trash"></i></button>
|
|
</form>
|
|
';
|
|
})
|
|
->editColumn('created_at', function (TicketBlacklist $blacklist) {
|
|
return $blacklist->created_at ? $blacklist->created_at->diffForHumans() : '';
|
|
})
|
|
->rawColumns(['user', 'status', 'reason', 'created_at', 'actions'])
|
|
->make(true);
|
|
}
|
|
|
|
}
|