#{{ $ticket->ticket_id }}
{{__("Server")}}: {{ $server->name }}
@endif{{__("Title")}}: {{ $ticket->title }}
{{__("Category")}}: {{ $ticketcategory->name }}
{{__("Status")}}: @switch($ticket->status) @case("Open") {{__("Open")}} @break @case("Closed") {{__("Closed")}} @break @case("Answered") {{__("Answered")}} @break @case("Client Reply") {{__("Client Reply")}} @break @endswitch
Priority: @switch($ticket->priority) @case("Low") {{__("Low")}} @break @case("Medium") {{__("Closed")}} @break @case("High") {{__("Answered")}} @break @endswitch
{{__("Created on")}}: {{ $ticket->created_at->diffForHumans() }}
@if($ticket->status!='Closed') @endif