#{{ $ticket->ticket_id }}
Server: {{ $server->name }}
@endifTitle: {{ $ticket->title }}
Category: {{ $ticketcategory->name }}
@if ($ticket->status === 'Open') Status: Open @elseif ($ticket->status === 'Closed') Status: Closed @elseif ($ticket->status === 'Answered') Status: Answered @elseif ($ticket->status === 'Client Reply') Status: Client Reply @endif
Created on: {{ $ticket->created_at->diffForHumans() }}