EngineGP/system/sections/help/notice.php

<?php
if (!DEFINED('EGP'))
    exit(header('Refresh: 0; URL=http://' . $_SERVER['HTTP_HOST'] . '/404'));

if ($user['group'] == 'user')
    $sql->query('SELECT `id` FROM `help` WHERE `user`="' . $user['id'] . '" AND `status`="0" AND `close`="0" LIMIT 1');
else
    $sql->query('SELECT `id` FROM `help` WHERE `status`="1" AND `close`="0" LIMIT 1');

if (!$sql->num())
    sys::outjs(array('empty' => ''));

if ($user['group'] != 'user') {
    $sql->query('SELECT `time` FROM `help` WHERE `status`="1" AND `close`="0" ORDER BY `time` DESC LIMIT 1');
    if ($sql->num()) {
        $help = $sql->get();

        sys::outjs(array('reply' => $help['time']));
    }

    sys::outjs(array('empty' => ''));
}

$help = $sql->get();

$sql->query('SELECT `text`, `time` FROM `help_dialogs` WHERE `help`="' . $help['id'] . '" AND `user`!="' . $user['id'] . '" AND `time`>"' . ($start_point - 15) . '" ORDER BY `id` DESC LIMIT 1');
if (!$sql->num())
    sys::outjs(array('reply' => ''));

$msg = $sql->get();

if (strip_tags($msg['text'], '<br>,<p>') != $msg['text'])
    sys::outjs(array('reply' => ''));

include(LIB . 'help.php');

$html->get('notice', 'sections/help');

$html->set('id', $help['id']);
$html->set('home', $cfg['http']);
$html->set('text', $msg['text']);
$html->set('ago', help::ago($msg['time']));

$html->pack('notice');

sys::outjs(array('notice' => $html->arr['notice']));
?>